Privacy Policy

Bexley Web Design (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains what personal data we collect when you use bexleywebdesign.uk, why we collect it, and the rights you have over it. We are the data controller for the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Last updated: 26 July 2026

Who we are

Bexley Web Design provides web design and WordPress management services to small businesses. If you have any questions about this policy or how we handle your data, contact us at [your contact email] or through our contact page.

What data we collect

Contact form

When you send an enquiry through our contact form, we collect:

  • Your name
  • Your email address
  • Your phone number (only if you choose to provide it)
  • The type of enquiry and the content of your message

This information is sent to us by email so we can respond to you. It is not stored in a database on this website.

Technical and security data

To protect the contact form from automated spam, our website temporarily processes your IP address to limit how frequently the form can be submitted. This record is held for around 30 seconds and then deleted. Our hosting provider also keeps standard server logs (including IP addresses and browser information) for security and troubleshooting purposes.

Why we process your data (lawful bases)

  • Responding to enquiries — when you contact us, we process your details on the basis of taking steps prior to entering into a contract, or our legitimate interest in responding to messages sent to us.
  • Website security and spam prevention — we process technical data (such as IP addresses) on the basis of our legitimate interest in keeping the website secure and preventing abuse.
  • Analytics — we process information about how you use the site on the basis of your consent, which we ask for through our cookie banner and which you can withdraw at any time.

We do not use your data for marketing, we do not send newsletters unless you ask us to, and we never sell your data.

Spam protection (Cloudflare Turnstile)

Our contact form is protected by Cloudflare Turnstile, a service provided by Cloudflare, Inc. that distinguishes genuine visitors from automated bots. When you use the contact form, Turnstile may process technical information about your browser and device (such as your IP address and browser characteristics) to make that assessment. Cloudflare processes this data as our processor and does not use it for advertising. For details, see the Cloudflare Turnstile Privacy Policy.

Analytics (Google Analytics)

With your consent, we use Google Analytics 4, provided by Google, to understand how visitors use our website — such as which pages are viewed and how visitors arrive at the site. Google Analytics uses cookies containing a randomly generated identifier; we do not send Google your name, email address, or other directly identifying details. This data is used only in aggregate to improve the website.

Analytics runs only if you accept it in our cookie banner — if you decline, no analytics data is collected at all. You can withdraw your consent at any time using the “Cookie Preferences” link in the website footer. For more about how Google processes this data, see Google’s Privacy Policy.

Fonts

This website uses the Poppins typeface loaded from Google Fonts, a service provided by Google. When a page loads, your browser requests the font files from Google’s servers, which means Google receives your IP address and standard request information. Google states that Google Fonts requests are not used for advertising profiles. You can read more in Google’s Privacy Policy.

Cookies

This website sets analytics cookies only with your consent, plus a small number of strictly necessary cookies: a cookie remembering your consent choice, cookies for the site’s administration area if you log in, and a cookie Cloudflare Turnstile may set as part of verifying that you are not a bot. For full details, see our Cookie Policy.

Who we share your data with

We use a small number of trusted service providers (processors) to run this website:

  • Our hosting provider — hosts the website and its server logs
  • Cloudflare, Inc. — provides the Turnstile spam-protection service described above
  • Google — serves the website’s font files and, only if you consent, provides our analytics service (Google Analytics)
  • Our email provider — delivers and stores contact form enquiries sent to us by email

We do not share your personal data with anyone else unless we are required to do so by law.

International transfers

Some of our service providers (including Cloudflare and Google) operate globally, which means your data may be processed outside the UK. Where this happens, it is protected by appropriate safeguards such as the UK International Data Transfer Addendum or UK-approved standard contractual clauses.

How long we keep your data

  • Contact enquiries — we keep enquiry emails for as long as needed to deal with your enquiry and any follow-up, after which they are deleted.
  • Spam-prevention records — IP-based rate-limiting records are deleted after around 30 seconds.
  • Server logs — retained by our hosting provider in line with their standard retention schedule, typically no more than 30 days.

Your rights

Under the UK GDPR you have the right to:

  • Access the personal data we hold about you
  • Have inaccurate data corrected
  • Have your data erased
  • Restrict or object to our processing of your data
  • Receive your data in a portable format
  • Withdraw consent at any time, where processing is based on consent

To exercise any of these rights, contact us at [your contact email]. We will respond within one month.

Complaints

If you are unhappy with how we have handled your personal data, please contact us first so we can try to put it right. You also have the right to complain to the UK’s supervisory authority, the Information Commissioner’s Office (ICO): ico.org.uk or 0303 123 1113.

Changes to this policy

We may update this policy from time to time, for example if we change the services we use to run this website. The “last updated” date at the top of this page shows when it was last revised.

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