These terms of service (“Terms”) apply to the use of bexleywebdesign.uk and to the web design, development, and website management services provided by Bexley Web Design (“we”, “us”, “our”). By engaging our services or using this website, you agree to these Terms.
Last updated: 26 July 2026
Bexley Web Design provides website design, development, and ongoing WordPress management services to small businesses and organisations. You can contact us at hello@bexleywebdesign.uk or through our contact page.
All quotes and proposals are valid for 30 days from the date issued. A project begins when you accept a quote in writing (email is fine) and pay any agreed deposit. The accepted quote describes the scope of work; anything not listed in it is outside the project’s scope.
If a business customer’s invoice is overdue, we may charge interest and compensation under the Late Payment of Commercial Debts (Interest) Act 1998. We may pause work, or suspend services, while payment is overdue.
To deliver your project on time, we need your cooperation. You agree to:
If a project stalls for more than 60 days because we are waiting on you, we may invoice for the work completed to date and treat the project as paused; restarting may be subject to availability.
Projects include a reasonable number of revision rounds as described in the quote. Requests that go beyond the agreed scope — new pages, new features, redesigns of approved work — will be quoted separately before any additional work begins. We’ll always tell you before anything becomes chargeable.
Any timescales we give are good-faith estimates, not guarantees. Delivery depends on timely receipt of your content and feedback, and on third parties (such as hosting providers) outside our control.
Websites depend on services we do not control — hosting, domain registration, plugins, email delivery, payment processors, and similar. Those services have their own terms and fees, which are your responsibility unless the quote says otherwise. We are not responsible for the acts, omissions, price changes, or outages of third-party providers, though we will always do our best to help resolve issues with them.
We provide our services with reasonable care and skill. Beyond that:
Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be excluded under UK law.
If you engage us as a consumer rather than a business, nothing in these Terms affects your statutory rights, including your rights under the Consumer Rights Act 2015. Where the Consumer Contracts Regulations 2013 give you a 14-day cancellation period, and you ask us to start work within that period, you agree that you may be charged for the work done before you cancel.
The content of this website is provided for general information about our services. While we keep it up to date, we make no warranty that it is complete or error-free, and it does not constitute professional advice. Links to other websites are provided for convenience; we are not responsible for their content.
How we handle personal data — both for website visitors and for clients — is described in our Privacy Policy and Cookie Policy.
Either party may end a project by written notice if the other seriously breaches these Terms and does not put it right within 14 days of being asked. If a project ends early, you will be invoiced for work completed up to that point, and any deposit is non-refundable to the extent it covers work already done.
We may update these Terms from time to time. The version in force when you accept a quote is the version that applies to that project. The “last updated” date above shows when these Terms were last revised.
These Terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction over any dispute — although if you are a consumer, you may also rely on any mandatory protections of the law where you live.